Past Presentations: 2009
Online Courses: 2009
Past Presentations: 2008
Online Courses: 2008
Past Presentations: 2007
Fall 2005 - Spring 2006
Other Education Institute Programs organized by Northern LightsSay it Right: Speaking Confidently and Effectively - Cheryl Stenström, Education Institute.
January 29 - March 5, 2007 - Library Services to Persons with Disabilities - Cheryl Stenstrom
At any given time in our libraries, more than one in ten customers has a disability and the statistic rises to almost one in two for those aged sixty-five and over. Some disabilities are obvious -- most are invisible by library staff. While understanding the characteristics of disabilities is important, developing the attitudes, skills and awareness necessary to serve individuals with disabilities is even more critical. This six week online course is for anyone who would like to ensure that all their customers receive high-quality service and that every one of their interactions is enjoyable.Jan 15 - Feb 19, 2007 - Supervisory Skills for Library Staff - Cheryl Stenstrom
For first-time supervisors and staff new to the library workplace, supervising and leading can be a daunting task. In addition to working with customers, supervisors need to deal with administration, staff motivation and performance management. Based on the hugely popular Supervisory Skills for Library Staff course in BC's Ministry of Education's Community Library Training Program, this six week online course is a mix of practical exercises and management theory and will give anyone new to libraries or those needing a refresher a chance to strengthen their skills as a team leader.
Summary of Comments about the Course from Participants
Summary of Participants' Comments about Cheryl Stenstrom as Course Instructor
Jan 8 - Feb 12, 2007 - Basics of Web Site Management - David King
Web site management can be a daunting task, especially for busy, short-staffed libraries. This course will help library Web managers and Web teams get a handle on what's involved in Web site management. This six week program will cover the basics of managing, designing, and improving a library Web site. Topics will include Web site management structure, software used in maintaining Web sites, basic design and content tips, and emerging Web site trends.
Basics of Library Website Management (Online Course) with David King - Education Institute
Web Content Management Systems - Education Institute
| Overview | Consulting | Usability | Training |